Privacy Policy

Lustra Diamonds values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our services.

When you use our website or services, we may collect the following information:

• Personal Information: Name, email address, phone number, billing and shipping addresses, payment details.
   
• Account Information: Username, password, and purchase history if you create an account.
   
• Transaction Information: Details of purchases made, including product selection and order history.
   
• Technical Information: IP address, browser type, device information, and browsing behavior on our site.
   
• Optional Information: Personal preferences, special requests, or information you choose to share with us.
   

We use your information for purposes such as:

• Processing and fulfilling orders.
   
• Providing customer support.
   
• Sending order updates, promotions, or marketing communications (with your consent).
   
• Improving our website, services, and product offerings.
   
• Detecting and preventing fraud or unauthorized transactions.
   

We do not sell your personal information. We may share your data only with:

• Service Providers: Trusted third parties that help us process payments, ship orders, or provide IT/security support.
   
• Legal Requirements: If required by law, regulation, or to respond to lawful requests by authorities.
   
• Business Transfers: In the event of a merger, acquisition, or sale of company assets.
   

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You may disable cookies in your browser settings, though some site features may not function properly.

We implement appropriate security measures (encryption, secure payment gateways, firewalls) to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
   
• Opt out of marketing communications.
   
• Request a copy of the information we hold about you.
   
• Withdraw consent to data processing at any time.
   

To exercise your rights, please contact us at [insert contact email].

Our services are not directed toward children under the age of 13 (or the age of consent in your country). We do not knowingly collect personal data from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.